SITS (Service Desk & IT Support Show) is Europe’s leading event for IT service management, service desk operations, and enterprise support professionals. It is recognized as a key platform for exploring the latest technologies, strategies, and best practices that help organisations improve service delivery, operational efficiency, and user experience.

Held at ExCeL London, the exhibition features leading software providers, IT service management specialists, and technology vendors showcasing solutions in ITSM, automation, AI, self‑service platforms, cybersecurity, and digital workplace support. The programme includes keynote presentations, expert seminars, and panel discussions covering topics such as service transformation, employee experience, IT governance, and emerging support technologies.

Attendees include IT directors, service desk managers, support professionals, digital transformation leaders, and technology providers, making SITS 2027 a valuable hub for networking, knowledge exchange, and discovering innovative solutions that enhance IT support and service management performance.

Dates

19-20 May 2027

Location

ExCel London

Country

UK

Industry

ICT & Telecommunications, Technology

Exhibitor data year

2027

Official website

https://www.servicedeskshow.com/

List status

In preparation — not yet available